- All pupils must be in possession of a valid provisional driving licence and meet the DVLA medical and eyesight requirements.
- All lessons must be paid for in advance or on the day of the lesson. Late payments will incur a £10 administration fee, and no subsequent lessons will be carried out until monies owed are paid in full. All prepaid and block lessons must be used within 6 months of payment.
- Pupils must be punctual for their lessons unless prior arrangements have been made with the instructor. If a pupil is late, the lesson time will be reduced accordingly.
- At least 48 hours' notice must be given for lesson cancellations; otherwise, the cost of the lesson will be payable in full by the pupil.
- For all block bookings, should a refund be agreed, all refunds are refunded at the normal hourly rate.
- The instructor cannot be held responsible for the postponement of any lesson as a result of heavy traffic, illness, or mechanical fault with the training vehicle.
- The instructor reserves the right to withdraw the training vehicle from the pupil's driving test if, in their opinion, the pupil is not up to test standards.
- The instructor reserves the right to terminate lessons if the pupil is deemed unfit to drive due to ill health or being under the influence of alcohol or drugs.
- The instructor may refuse entry to the vehicle if a pupil is wearing soiled or muddy clothing or shoes.
